TERMS AND CONDITIONS OF THE ONLINE STORE “CAT&CAT” AVAILABLE AT THE DOMAIN: “WWW.CATANDCAT.EU”

CONTENTS:

1. DEFINITIONS OF TERMS
2. STORE RULES
3. SERVICES WITHIN THE STORE
4. REGISTRATION AND ACCOUNT MAINTENANCE
5. SALE OF GOODS
6. PRICE OF GOODS AND PAYMENT METHODS
7. DELIVERY
8. WITHDRAWAL FROM THE CONTRACT BY THE CONSUMER
9. COMPLAINTS
10. COMPLAINTS REGARDING ELECTRONICALLY PROVIDED SERVICES
11. OUT-OF-COURT WAYS OF DEALING WITH COMPLAINTS AND CLAIMS (AMICABLE SETTLEMENT OF CONSUMER DISPUTES)
12. PERSONAL DATA
13. NEWSLETTER
14. AMENDMENTS TO THE REGULATIONS
15. FINAL PROVISIONS

§ 1. DEFINITIONS OF TERMS

The terms used in these Regulations shall mean respectively:

1. “Seller” or “Administrator” or “CAT&CAT”. – Marcin Robak and Aleksandra Robak, jointly conducting business in the form of a civil partnership under the name: CAT & CAT ALEKSANDRA ROBAK MARCIN ROBAK S.C., address: ul. Lublinek 26D, 93-469 Łódź, NIP: 727-278-49-30, REGON: 101317457, e-mail address: kontakt@catandcat.eu,, phone: kontakt@catandcat.eu,
2. “Store” or “CAT&CAT Store” or “Online Store” – the CAT&CAT online store operated by the Administrator, available at the domain: www.catandcat.eu, used to place Orders for Goods presented therein by the Seller and to provide electronic services referred to below;
3. “Regulations” or “Store Regulations” – these Rules and Regulations, defining the principles of operation and use of the CAT&CAT Store, including making purchases through it and the principles of providing electronic services by the Administrator;
4. “Privacy Policy” – a document specifying the Administrator’s handling of personal data processed as part of the Store’s operations, including the principles of their protection, the scope and purposes of processing, as well as the rights of the persons to whom the aforementioned data pertains, available at: www.catandcat.eu;
5. “User” or “Customer” – a natural person of full legal capacity, a natural person running a sole proprietorship, a legal person or an organizational unit without legal personality, but able to acquire rights and incur obligations in its own name, who, under the terms and conditions specified in the Regulations, uses the CAT&CAT Store, including placing Orders through it;
6. “Consumer” – a natural person, performing a legal action in the use of the Store (such as placing an Order), which action is not directly related to the economic or professional activity of the individual;
7. “Entrepreneur” – a Store User who is a natural person, a legal entity or an organizational unit without legal personality, but to which a separate law grants legal capacity, performing a legal action within the Store (e.g. placing an Order), which is directly related to his/her own business or professional activity;
8. “Goods” – the merchandise or product presented in the Store (along with the description pertaining to it), for which the Customer may place an Order;
9. “Order” – Customer’s statement of intent, which directly aims to conclude a Sales Agreement, under the terms and conditions specified in the Regulations and in the Store, specifying in particular the type and number of Goods;
10. “Contract of sale” – a contract concluded between the Seller and the Customer, by virtue of which the Seller undertakes to transfer ownership of the Goods to the Customer and deliver the Goods to him (i.e. sell the Goods), and the Customer undertakes to receive the Goods and pay the price to the Seller;
11. “Service” – a service provided by the Administrator electronically through the Store, including the presentation of Content on the Store’s pages and allowing the Customer to read it, as well as allowing the Customer to place Orders, maintain an Account and send a newsletter;
12. “Electronically Provided Service” or “Electronic Service” – a service provided without the simultaneous presence of the parties (at a distance), through the transmission of data at the individual request of the recipient of the service (User), sent and received by means of equipment for electronic data processing and storage, which is entirely transmitted, received or transmitted via a telecommunications network within the meaning of the Act of July 16, 2004. Telecommunications Law (i.e., Journal of Laws 2017, item 1907);
13. “Account” – available after successful registration on the pages of the Store and logging in, assigned to a given User, identified by a single e-mail address, User name and password, part of the Store, through which the User can save and edit his/her data, including data for shipment of Goods, track the history of placed Orders and use the functionality of return or re-purchase, as well as check the status of his/her Order;
14. “Registration” or “Account Registration” – a one-time activity involving the creation of an Account by the User by completing the Account registration form on the Store’s website and submitting the required statements and consents;
15. “Unregistered User” or “Unregistered Customer” – a Customer who does not have an Account or who is not logged into an Account in a given session;
16. “Newsletter” – a free service provided electronically, with the prior consent of the Customer, consisting of sending, to the Customer’s e-mail address indicated when registering the Account or in the form for joining the newsletter, a newsletter about products, promotions and events related to the activities of CAT&CAT or the Store;
17. “Joining the newsletter” – a one-time action, consisting of the User expressing his/her will to receive the Newsletter, by indicating the Customer’s e-mail address to which the newsletter is to be sent, in the form provided for this purpose on the Store’s website and expressing the required consents in this regard;
18. “Customer’s e-mail address” or “User’s e-mail address” – e-mail address indicated by the Customer when registering an Account or when placing an order (without prior registration of an Account), to which the Seller will transmit all information, notifications, statements and notifications relating to the conclusion and performance of a Sales Contract or a contract for the provision of electronic services carried out in connection with the Store’s operations. If, the User gives prior consent or joins the newsletter, the Administrator will also send the Newsletter or other marketing information (of the Administrator or Partners) to the Customer’s e-mail address;
19. “Partner” – an entity that cooperates with the Administrator in the course of its business, including in connection with the operation and functioning of the Store;
20. “Content” – all publications made available or presented on the Store’s websites, including those constituting a work within the meaning of the Act of February 4, 1994. On Copyright and Related Rights (i.e., Journal of Laws 2022, item 2509);
21. “Promotional Action” – an action conducted by CAT&CAT concerning the presentation of Goods at preferential prices or under preferential sales conditions. The detailed terms and conditions of a given Promotional Action may be specified by the Seller in the special regulations for a given Promotional Action, which will be posted on the Store’s website;
22. “Working days” – days from Monday to Friday excluding public holidays;
23. “Civil Code” or “k.c.” – Act of April 23, 1964. Civil Code (i.e., Journal of Laws 2022, item 1360, as amended);
24. “Law on Consumer Rights”. – Law of May 30, 2014. On consumer rights (i.e. Journal of Laws of 2020, item 287, as amended);
25. “Law on Provision of Electronic Services” – the Law of July 18, 2002. On provision of services by electronic means (i.e. Journal of Laws of 2020, item 344);
26. “VAT Law” – The Law of March 11, 2004. On tax on goods and services (i.e., Journal of Laws 2022, item 931, as amended);
27. “Law on Personal Data Protection” – Law of May 10, 2018. On the protection of personal data (i.e., Journal of Laws of 2019, item 1781);
28. “RODO” – Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016. on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (General Data Protection Regulation) (OJ EU. L. 2016 No. 119, p. 1 as amended);

§ 2. STORE RULES

1. Before using the CAT&CAT Store, the User is obliged to read and accept the Terms and Conditions in advance. In case of doubt, the fact of the User’s use of the Store, including the mere browsing of the Content presented therein, shall be read as confirmation that the User has read the Terms and Conditions and accepts its provisions, as well as the Customer’s commitment to comply with the provisions of the Terms and Conditions.
2. The Administrator shall make the content of the Regulations available to the Users free of charge, in the appropriate tab on the Store’s website, in a manner that allows its downloading, reproduction, recording or printing.
3. The store is intended for natural persons of full legal capacity. Partially incapacitated persons or minors who have reached the age of 13. year old may use the Store only with the consent and under the supervision of authorized parents or legal representatives. Individuals under 13. years of age or completely incapacitated may use the Store only through authorized parents or legal guardians.
4. The User, in order to use the Store, is obliged to provide himself with access to the Internet, as well as to have computer equipment and software that meets the minimum technical requirements, i.e. enabling the use of the Internet and e-mail, having a web browser that allows the display of web pages with cookies and javascript enabled. All costs for the purchase of hardware, software and Internet access referred to above shall be borne solely by the User.
5. CAT&CAT store as a whole, as well as its individual elements, may be used by the Customer only on the terms and conditions specified in the Regulations, with respect for the commonly applicable laws, as well as good manners and widely understood principles of social coexistence.
6. The Administrator may at any time make changes to the Goods presented in the Store, their prices, as well as the terms and conditions of sale, as well as carry out and cancel various types of Promotional Actions or sales relating to the Goods, subject to the protection of the rights acquired by the Customers before the aforementioned changes.
7. The Store may display advertising or marketing content. The Administrator is authorized to post the aforementioned content, including those concerning the services and goods of the Administrator or Partners, which content is an integral part of the CAT&CAT Store.
8. You are responsible for your use of the CAT&CAT Shop, in particular, you are responsible for any violation of any rights, interests or personal property of the Administrator or third parties, as well as for any other damage or harm resulting from your use of the Shop in a manner inconsistent with the provisions of these Regulations or generally applicable laws.
9. The customer using the Store is obliged to:
   1. read, accept and comply with the provisions of the Terms and Conditions;
   2. Use the Store in a manner that is not burdensome to the Administrator and other Users;
   3. use of the Store in a manner consistent with generally applicable laws, as well as with the general rules of Internet use and good morals;
   4. not to provide and not to transmit, using the Store, content not ordered by the Administrator or prohibited by law, e.g. content that promotes behaviors, attitudes or ideologies contrary to generally applicable laws, good manners, social and moral norms, as well as widely understood principles of social coexistence, including advertising websites or other information carriers, which the aforementioned behaviors, attitudes and ideologies promote;
   5. not to undertake actions that may even indirectly bear the appearance of interference in the structures of the Shop or other actions destabilizing the functioning of the CAT&CAT Shop, regardless of the manner of their undertaking and technical means used for this purpose;
   6. refrain from circumventing, removing, modifying or deactivating, as well as otherwise weakening or annihilating the security measures used by the Administrator in connection with its operations, including the use of software or other automatic means of gaining unauthorized access to the Store, as well as the use of other means of disrupting the operation of the CAT&CAT Store in any way;
   7. to use the Content in the Store only for his/her own personal use, including not to use the Store or the Content presented therein for purposes other than those expressly indicated in the Rules or resulting from the purpose of the Store, in particular for commercial, profit-making, marketing and advertising purposes, unless he/she has been previously authorized to do so by the Administrator in writing;
   8. refrain from creating any works on the basis of Content published or made available on the Store’s websites, unless it obtains the prior, express and written consent of the owner of the Content or the Administrator, or the right to such use of the given Content results directly from generally applicable laws;
   9. not to take unlawful actions that would violate the good name of the Administrator or other Users.
10. Content made available, published and viewed through the Store, is intended solely for the use specified in these Terms and Conditions. Content made available or published through the Online Store, may be used in a manner other than that indicated in the Regulations only in situations in which the User obtains the prior, explicit and written consent of the Administrator in this regard, or the right to such use of the given Content results directly from generally applicable laws.
11. All Content made available or presented through the Store is protected by copyright, and the User is entitled to use it only within the framework of permitted personal use, which means that beyond this use copying, reproduction, distribution or other processing of the aforementioned Content is prohibited by law.
12. The use of the Store and Services provided through it may be associated with the standard risks inherent in the use of the Internet, in connection with which the Administrator recommends that the User take appropriate measures on his own to minimize the aforementioned risks (e.g. acquisition, correct installation and use of anti-virus programs). Any costs of taking the measures referred to in the preceding sentence shall be borne solely by the User.

§ 3. PROVISION OF SERVICES WITHIN THE STORE

1. The Administrator, through the Store, allows customers to use the Services in the form of:
   1. to present the Content on the websites of the CAT&CAT Store and allow the Customer to read it;
   2. Create, maintain an Account in the Store and enable the Customer to use this Account;
   3. providing the User with a form that allows him/her to place an Order for Goods;
   4. To enable the Customer to join the Newsletter and to send the Newsletter periodically to the e-mail address indicated by the Customer;
2. The User’s use of the Services referred to in Paragraph. 1 above, is free of charge.
3. The Administrator provides the Services indicated in paragraph. 1 above 24 hours a day, 7 days a week, with the proviso that the Newsletter will be sent to Customers periodically, at the Administrator’s discretion.
4. Moment zawarcia i czas, na który zastają zawarte pomiędzy Administratorem i Klientem umowy o świadczenie Usług, różnią się w zależności od rodzaju Usługi, w związku z tym:
   1. The contract for the provision of Services in the form of enabling the Customer to read the Content available on the Store’s website, is concluded for a definite period of time when the User enters the CAT&CAT Store website, and is terminated when the Customer leaves or closes the website;
   2. The contract for the provision of Services in the form of an Account, is concluded for an indefinite period of time when the Customer successfully registers an Account using the registration form available on the Store’s website, and is terminated when the Account is removed as a result of the User sending a request in this regard to the Administrator, or as a result of the occurrence of other circumstances provided for in the Regulations;
   3. The contract for the provision of the Service in the form of providing the User with a form that allows him/her to place an Order for Goods, is concluded for a definite period of time when the form is made available to the Customer, and is terminated when the Customer places an Order for Goods or resigns from placing such an Order;
   4. The Newsletter Service Agreement is concluded for an indefinite period of time when the Customer effectively joins the Newsletter using the registration form available on the Shop website or using the appropriate checkbox when registering Kona or placing an Order, and is terminated when the User resigns from receiving the Newsletter by using the appropriate functionality on the Shop website or in the Newsletter.
5. The Administrator is also authorized to organize occasional Promotional Actions, contests or sales, the terms and conditions of which will be specified in separate regulations and posted on the Store’s websites.

§ 4. REGISTRATION AND ACCOUNT MAINTENANCE

1. Having an Account by the User is not necessary to use the Store, including placing an Order, however, the Account allows the Customer to facilitate such use, including placing Orders for Goods more efficiently, as well as to use additional options, including saving and editing their data, including data for shipment of Goods, tracking the history of placed Orders, using the functionality of simplified return or re-purchase of Goods, as well as checking the status of placed Orders. In the case of Customers who do not have an Account, they will be required to indicate the data needed to place and execute the Order (including the recipient’s name, delivery address, etc.) each time they place an Order.
2. A customer may create an Account by completing the Registration Form, located on the Store’s website, and providing all mandatory data indicated in the form, as well as accepting the Terms and Conditions, Privacy Policy and making the required statements. Acceptance of the Terms and Conditions and Privacy Policy and submission of mandatory statements, by checking the appropriate checkbox under the Account registration form, are necessary to complete the Account registration.
3. When registering an Account, the User is asked to provide the data specified in the Registration Form, in particular, such as username, e-mail address and password.
4. Each User, using one e-mail address, is entitled to have only one Account. The same e-mail address cannot be used to create more than one Account.
5. If the User completes and submits the Account Registration Form, its activation is subject to the User’s confirmation of his/her willingness to establish such an Account, via an activation link sent by the Administrator to the e-mail address provided during the registration process. As soon as the Customer confirms the registration of the Account, using the aforementioned activation link, between the Administrator and the User, the contract for the provision of the Account Service is concluded.
6. The User gains access to the Account he/she has established by using the e-mail address indicated in the registration process (login) and the password he/she has created. The aforementioned e-mail address is the primary form of communication between the Administrator and the User related to the provision of the Account Service. The Administrator may contact the User on matters related to the provision of Services or the operation of the Store.
7. The User should confirm the creation of the Account, in the manner indicated in paragraph. 5 above, within 30 days calculated from the date of receipt of the email containing the activation link.
8. If the User fails to confirm his/her will to set up the aforementioned Account for a period of 30 days, counted from the date of sending an e-mail containing an activation link, the Administrator reserves the right to send during that time, to the e-mail address indicated in the Registration Form, reminding messages about the necessity of confirming the establishment of the Account. After the ineffective expiration of the aforementioned period, unconfirmed and all data indicated at its registration will be deleted by the Administrator.
9. In order to use the Account, the User is obliged to have, at all times during the term of the Agreement for the provision of this Service, a current and active e-mail address indicated in the Registration Form, including ensuring that the aforementioned e-mail address is operational (i.e. able to receive e-mails).
10. The user may edit the data provided during the Account registration procedure, after logging into the Account and using the relevant functionality. The Customer is responsible for ensuring that all data contained within the Account assigned to it is up-to-date. Thus, the Customer is solely responsible for indicating incomplete, outdated or false data within the Account, as well as for failure to update the aforementioned data accordingly. Failure to keep the Customer’s data updated within the Account may, in particular, adversely affect the process of placing and processing an Order using the Account.
11. If the User is unable to log in to the Employee’s Account due to loss of the password, the User may recover the password through a procedure initiated by selecting the “I don’t remember my password” field and carrying out the recovery procedure in accordance with the messages and information presented on the Store’s pages.
12. The User is obliged to maintain the confidentiality of the data enabling him to log into the Account, in particular the login and password, and not to make them available to third parties in such a way that these entities can use the Account instead of or in addition to the User to whom the Account is assigned. The User is also obliged not to take actions that may expose him/her to threats of malware or cybercrime, in particular not to open correspondence of unknown origin, unidentified attachments, as well as not to provide data that allows the establishment of an Account or logging into it to unidentified entities. The Administrator shall not be liable for damages incurred by the Client in connection with the loss or disclosure of the aforementioned data to third parties, resulting from the actions or omissions of the User.
13. If it is determined that the access data to the Account has been obtained by third parties, the Customer is obliged to take measures to minimize the risk associated with the incident (e.g., to change the login data to the Account, including the password), and to immediately inform the Administrator of the situation, including an indication of the circumstances of the incident.
14. In the course of the Account registration procedure or through the functionalities available within the aforementioned Account, after registration and confirmation, the User may express optional consents that do not affect the possibility of creating or using the Account, but may result in the User receiving additional information or offers, as well as the Newsletter (so-called marketing consents).
15. The above optional consents may be revoked by the Customer at any time without affecting the ability to use the Store and the Account.
16. The Administrator is entitled to block or delete the Account, at any time, if the User uses it in a manner contrary to the provisions of the Regulations or generally applicable laws.
17. In cases where doubts are raised about the actual identity of the person whose data has been indicated in the Account, as well as when there are suspicions that any data indicated within the Account is false, the Administrator may suspend the operation of the Account in question. In the case of exercising the above right, the Administrator will ask the User to provide evidence to verify the veracity of the data indicated in the Account assigned to him/her. In situations where the User fails to provide the requested data or information within the timeframe indicated by the Administrator, or where verification of the authenticity of the data contained in the Account is impossible, the Administrator is entitled to delete the Account.
18. The Administrator shall be entitled to delete the Account also in the situation of non-use by the User for a period of […] years, i.e.. In the absence of logging into the Account for the aforementioned period.
19. The Account service is provided by the Administrator to the Customer for an indefinite period of time. The User may at any time request to discontinue the Account (i.e. remove it) by using the appropriate tab within the Account, the relevant form available on the Store’s web pages, as well as in any other way by contacting the Administrator (in the case of other contact, the effective submission of a request in the aforementioned regard will be subject to prior verification of the Customer’s identity).
20. Notwithstanding the entitlement referred to in paragraph. 18 above, if you register an Account and do not use it, you may withdraw from the Account Service Agreement within 14 days from the date of registration (without stating a reason).

§ 5. SALE OF GOODS

1. Information about the Goods presented in the Online Store, in particular their descriptions, parameters and prices, do not constitute an offer within the meaning of the Civil Code, but only an invitation to conclude a contract, referred to in Art. 72 c.c.
2. The Store’s website also publishes the terms and conditions of sale and delivery of Goods, with which the Customer should become familiar before placing an Order.
3. Placing by the Customer of an Order specifying, in particular, the type and number of Goods, shall be deemed to be an offer to conclude a contract of sale of the Goods specified in that Order, on the terms and conditions arising from the information presented in the Store and on the terms and conditions specified in the Regulations, in which the Customer shall act on the side of the buyer, and the Administrator on the side of the seller.
4. In order to place and enable the proper execution of the Order, the Customer is obliged to have, at all times during the execution of the Order in question, an active and functioning e-mail account, the address of which will be indicated by him or used when placing the Order.
5. Orders can be placed using the order form available in the Store 24 hours a day, 7 days a week.
6. The Customer may place an Order in one of the following ways:
   1. by filling out the order form available on the Store’s website, in which he/she will indicate the data needed to place and execute the Order, including name, surname, address of residence or shipping address, as well as e-mail address and contact telephone number, through which the Administrator will be able to contact the Customer in matters related to the Order;
   2. by using the User’s data contained in the Account assigned to him/her when placing an Order (placing an Order using the Account).
7. If, in the course of using the Store or placing an Order, the Customer indicates personal data of third parties (i.e. other than himself), e.g. for the purpose of delivery of the Goods, the User is entitled to enter such data only if it is permitted by law, i.e. if he has obtained the prior consent of the data subject to use his data. In the event of unauthorized use of the data referred to in the preceding sentence by the Customer, the User shall bear all liability therefor, both to the data subject and to the Administrator.
8. In order to place an Order and conclude a contract of sale for the Goods covered by the Order, via the Store, the Customer selects the Goods of interest by adding them to a (virtual) shopping cart, and then – based on the messages and information displayed on the Store’s website – takes further technical steps to make an offer and conclude a contract of sale.
9. Adding the Goods to the (virtual) shopping cart does not imply their reservation, and in the event that the number of available Goods is exhausted after they are added to the shopping cart and before the Customer successfully places the Order, the sales contract will not include the unavailable Goods (the Order will not be fulfilled for these Goods).
10. In the course of placing the Order, the Customer should indicate a complete and correct shipping address, as well as a telephone number, which should not change until the execution of the Order and delivery of the ordered Goods. Changing the shipping address after the Order is placed is possible only in extraordinary cases, after agreeing this change with the Seller and before transferring the Goods to the carrier (such as a courier) for delivery.
11. Po dokonaniu przez Klienta wyboru Towarów oraz podaniu wszystkich danych i informacji potrzebnych do złożenia i realizacji Zamówienia, Klientowi zostanie przedstawione podsumowanie Zamówienia,
    w którym zostaną wskazane następujące informacje:
    1. the subject of the Order (i.e., all Goods covered by the Order);
    2. unit prices of each of the ordered Goods and the total price of all ordered Goods (broken down into net prices, VAT and gross prices);
    3. Customer’s chosen method of delivery of the Order;
    4. delivery cost (according to the delivery method selected by the Customer);
    5. Additional costs (if any);
    6. method of contacting the Administrator;
    7. the payment method selected by the customer;
    8. expected lead time;
    9. Customer contact information and shipping address;
    10. Invoice data (if an invoice request is made).
12. The Customer has the ability to modify the Order, including the data entered and the Goods added to the shopping cart, until the Order is approved by pressing the “ORDER AND PAY” button. To place an Order or modify it, the Customer should follow the messages and information displayed in the Store. Approval of the Order with the use of the button referred to above creates an obligation on the part of the Customer to pay for the Order.
13. Effective placement of an Order is also subject to the Customer’s prior confirmation (using the appropriate checkbox) that he or she has read and accepts the Terms and Conditions, including those relating to the right of withdrawal, and that he or she has read and acknowledges the contents of the Privacy Policy.
14. After placing the Order, the Customer receives an e-mail message to the e-mail address indicated by the Customer, confirming the receipt and acceptance of the Order by the Seller (along with the individual Order number), and additionally containing the final confirmation of all important elements of the Order and the information referred to in Art. 12 paragraph. 1 of the Law on Consumer Rights. Sending the e-mail message referred to in the preceding sentence, containing the aforementioned confirmation and the Order number, constitutes a statement by the Seller of acceptance of the offer referred to in § 5 par. 3 of the Regulations.
15. As soon as the Seller confirms acceptance of the Order, a contract of sale is concluded between the Seller and the Customer. In the situation when the confirmation of acceptance of the Order concerns only a part of the Goods covered by the Order, then the contract of sale of the Goods that have been confirmed is concluded. Sending the Customer an e-mail message containing confirmation of the Order and information referred to in § 5 par. 14 above, constitutes the recording, securing, making available and confirming to the Customer the material provisions of the Contract for Sale of Goods. Notwithstanding the above, the Seller shall attach to the shipment containing the Goods covered by the contract of sale, also a printout of the confirmation and specification of the executed Order.
16. The Seller reserves the right to refuse to accept an Order (in whole or in part) or to abandon the execution of an Order in the following situations:
    1. The order does not contain all the necessary data or contains incorrect data;
    2. The order was placed in violation of the Terms and Conditions;
    3. The Goods or Goods covered by the Order are unavailable as a result of circumstances occurring after the Order was placed (e.g. when they have been damaged or lost), or when the Seller finds that the Goods covered by the Order or Goods in its possession do not meet the quality criteria allowing them to be sold, and the Seller does not have other copies of these Goods.
17. If the Seller exercises the right referred to in paragraph. 16 above, the Seller shall immediately (but no later than within 3 Business Days from the date of receipt of the Order) inform the Customer thereof, by sending an e-mail to the e-mail address indicated by the Customer (in the Order). The Seller will also reimburse the Customer for the price of the Goods and shipping costs paid by the Customer (provided that these amounts have been paid by the Customer). The refund referred to in the preceding sentence will be made using the form of payment by which the Customer paid the refunded amounts or to the bank account indicated by the Customer. The Customer is entitled to a refund of delivery costs if the Order is refused or canceled for the entire Order.
18. The Customer, instead of exercising the option of receiving a refund of the price of the Goods or shipping costs, may choose to have the Seller provide him with a substitute performance (sell him another Goods) of a value equivalent to the price previously paid.

§ 6. PRICE OF GOODS AND PAYMENT METHODS

1. The prices of the Goods presented in the Store include all price-forming factors required by generally applicable laws, including value-added tax at the applicable rate (VAT), as well as customs duties, excise taxes, etc. At the same time, the prices of the Goods do not include the costs of transportation and delivery of the Goods to the Customer (shipping costs), which are quoted separately and which vary depending on the method of delivery of the Goods chosen by the Customer.
2. The Administrator reserves the right to change the prices of the Goods indicated in the Store at any time, without prior notice to customers, with the proviso that any price changes do not affect orders placed by the customer before the change in question. The above means that the price quoted for each Goods is binding from the moment the Customer places the Order and will not change regardless of price changes in the Online Store after the aforementioned Order is placed.
3. Klient może dokonać płatności za Towary objęte Zamówieniem oraz za koszty ich transportu i dostawy poprzez następujące metody płatności (według wyboru Klienta): z którą Sprzedawca zawarł umowę o świadczenie usług w tym zakresie (operatora płatności). W przypadku wyboru danej metody płatności, realizacja zamówienia rozpoczyna się po przesłaniu przez Sprzedawcę potwierdzenia przyjęcia Zamówienia oraz otrzymaniu przez CAT&CAT informacji z systemu agenta rozliczeniowego o dokonaniu płatności za Zamówienie przez Klienta, a wysyłka Towaru nastąpi bezzwłocznie po jego skompletowaniu;
   1. payment by bank transfer to the Seller’s bank account, if this method of payment is selected, the execution of the order begins after the Seller sends confirmation of acceptance of the Order, but shipment of the Goods will take place immediately after the Order is completed and the funds are credited to CAT&CAT’s bank account;
   2. Przelewy24 – implemented by PayPro SA, ul. Kanclerska 15, 60-327 Poznań. NIP: 779-236-98-87, Regon: 301345068. Registered in the District Court Poznań – Nowe Miasto and Wilda in Poznań, VIII Wydz. Gospodarczy Krajowego Rejestru Sądowego Nr KRS 0000347935, the amount of share capital: PLN 5,476,300.00, paid in full.
   3. Payment cards – the operator of payment cards is PayPro SA Clearing Agent, ul. Kanclerska 15, 60-327 Poznań, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań – Nowe Miasto and Wilda in Poznań, VIII Economic Department of the National Court Register under the number KRS 0000347935, NIP 7792369887, Regon 301345068.
   4. Klarna – deferred payment, carried out by a specialized institution with which the Seller has concluded a relevant agreement in this regard. If this method of payment is selected, the processing of the order begins after the Seller sends confirmation of acceptance of the Order and CAT&CAT receives payment for the Order from the provider of the deferred payment service (i.e. Klarna), and the shipment of the Goods will take place immediately after its completion.
4. After selecting a payment method, the customer will be redirected to a website that allows payment, such as the website of the customer’s bank or the website of a particular payment provider.
5. The payment operators of the CAT&CAT Store are, in particular, Przelewy 24 and Klarna.
6. Up-to-date and detailed information regarding the Seller’s accepted methods of payment for the Goods and shipping costs will be published in the CAT&CAT Store.
7. If payment for the Order is not made by the Customer within 24 hours of placing the Order, the Order placed by the Customer will be canceled, and non-payment will be read as withdrawal by the Customer from the sales contract.
8. The sale of Goods is documented by the Seller issuing a fiscal receipt or a VAT invoice (according to the Customer’s choice made at the stage of placing the Order). If a VAT invoice is requested, the Customer shall indicate at the stage of placing the Order all data necessary for issuing such a document (i.e. company, address and VAT number).
9. The Customer agrees that the Seller may issue a VAT invoice or a fiscal receipt documenting a transaction made through the Store in electronic form within the meaning of Art. 106n and Art. 111 par. 3a (1) (b) of the VAT Act, as well as for the Seller to send such sales document to the Customer electronically. If the Customer would like to receive a fiscal receipt or a VAT invoice documenting a given sale in paper form, he should inform the Seller of this request at the stage of placing the Order.
10. When making Orders and paying for them, the Customer may take advantage of promotions or discounts under the terms of the Store, including the use of discount codes established by the Seller. In order to use a discount code, the Customer should enter such code in the “discount code” field available on the Order form and confirm such entry. The discount assigned to the discount code will be calculated automatically. The value of the discount reduces the price that the Customer pays for the Goods. Discounts may be used by the Customer only for the purchase of Goods that have not been excluded from being subject to the discounts or rebates in question. Discounts can be combined only if this is evident from the information regarding the discount or rebate contained in the Store. Discounts or rebates are not transferable, nor can they be converted by the Customer into monetary amounts or other benefits. The vendor is solely authorized to establish discount codes or other types of discounts, including deciding on the expiration date of individual discount codes or the duration of discounts.
11. The Seller may also allow Customers to purchase and redeem legitimacy marks (vouchers, vouchers or gift cards) allowing them to purchase Goods through the Store. Detailed terms and conditions for purchasing and redeeming the aforementioned legitimacy marks, will be specified in the terms and conditions for each legitimacy mark and posted on the Store’s website.

§ 7. SHIPPING AND DELIVERY

1. Shipping of Goods in performance of the Sales Agreement concluded between the Seller and the Customer shall be carried out in the manner selected by the Customer and to the address indicated by the Customer at the stage of placing the Order.
2. The address where the Goods will be received by the Customer is the place where the Seller will fulfill the performance under the sales contract concluded with the Customer. In case of any doubt in this regard, the Goods should be collected by the Customer at the address (place) indicated by the Customer at the stage of placing the Order as the address for shipment.
3. Goods are shipped only to addresses located in the territory of the Republic of Poland, as well as to countries clearly indicated on the Store’s website. Delivery costs to countries other than the Republic of Poland may be higher than delivery costs within Poland. The customer will be informed of these costs before placing the Order.
4. Shipping costs are not included in the price of the Goods and will be presented to the Customer at the time of placing the Order (before its final approval by the Customer). Shipping costs vary depending on the delivery method chosen by the customer.
5. The Customer shall pay the shipping costs of the Goods together with the payment of the price for the Goods.
6. Entities that provide courier services within the scope of CAT&CAT Store operations are, in particular, companies: InPost or DPD.
7. The current list of operators or courier companies from which the User can choose when placing an Order is available in the CAT&CAT Store.
8. Delivery is made to the shipping address indicated by the Customer at the stage of placing the Order, or to a collection point (e.g. parcel machine) selected by the Customer when placing the Order.
9. After shipment, the Seller will inform the Customer electronically (to the e-mail address indicated when placing the Order) about the details of delivery of the Goods covered by a given Order, including which entity will carry out a given delivery. If a given delivery operator provides for such a service, a link to track the shipment (stages of delivery) will also be sent to the customer.
10. Delivery shall be made immediately after CAT&CAT has credited payment for the Order and its completion. The shipping time of the Goods ordered by the Customer will be indicated in the summary of the respective Order. Shipping time of the order is indicated in Business Days. If the Customer orders more than one Goods (i.e., more than one) under one Order and the shipping time of the Goods covered by these Orders varies, they will be shipped to the Customer after the entire Order is completed.
11. Upon receipt of the shipment, the Customer should immediately check the condition of the Goods, and when this is significantly difficult, the condition of the shipment (its packaging). In the event of any shortages, defects or damage to the Goods or the shipment that may arise in transit, the Customer should report this fact to the person delivering the shipment (e.g. the courier) and draw up an appropriate damage report with him, and then immediately inform the Seller. In the situation specified above, the customer may also refuse to accept the shipment.
12. The customer should immediately notify the Seller of the circumstances he finds, as referred to in paragraph. 11 above, through one of the communication channels indicated on the Store’s website.
13. As soon as the Customer picks up the shipment, the risk of loss of or damage to the Goods shall pass to the Customer. The above transfer of risk to the Customer does not affect the Customer’s rights to make a complaint about the Goods or other rights under the Regulations or generally applicable laws.
14. The Seller shall not be liable for non-delivery of Goods covered by a given Order due to reasons attributable to the Customer, e.g. in a situation where the Customer has indicated an incorrect or incomplete address for shipment of Goods preventing delivery of the shipment, or where the Customer does not receive the shipment at the address indicated by him/her, despite attempts made by the representative of the delivery agent in this regard. The Seller will inform the Customer of the occurrence of circumstances referred to in the preceding sentence (by e-mail to the e-mail address indicated when placing the Order). In the event of the circumstances referred to above, the cost of collecting the Goods from the Seller or the cost of reshipment (delivery) shall be borne by the Customer.

§ 8. WITHDRAWAL FROM THE CONTRACT BY THE CONSUMER

1. In accordance with the Law on Consumer Rights, the Consumer is entitled to withdraw from the Sales Agreement concluded through the Store, without giving any reason, under the terms and conditions set forth below (hereinafter: “Right of withdrawal”).
2. The deadline for withdrawal from a Sales Contract concluded through the Store is 14 days from the day on which the Customer received the Goods covered by the aforementioned contract.
3. W celu skorzystania z Prawa odstąpienia od umowy, Konsument powinien poinformować Sprzedawcę o swojej decyzji w drodze jednoznacznego oświadczenia wyrażonego w jeden z następujących sposobów:
   1. z wykorzystaniem udostępnionego w tym celu formularza odstąpienia, dostępnego na stronie internetowej Sklepu, pod adresem: https://catandcat.eu/reklamacje-i-zwroty/
   2. using the model form attached as Appendix 2 to the Law on Consumer Rights;
   3. letter drafted in-house.
4. Regardless of the method of drafting the statement of withdrawal, the Customer should send such a statement to the Seller in one of the following ways:
   1. za pośrednictwem operatora pocztowego lub kuriera (w formie papierowej) na adres Sprzedawcy, tj. CAT & CAT ALEKSANDRA ROBAK MARCIN ROBAK S.C., adres: Nawrot 46, 90-014 Łódź;
   2. drogą elektroniczną na adres poczty elektronicznej Sprzedawcy, tj. na adres e-mail: zamowienia@catandcat.eu
5. If the Consumer sends a statement of withdrawal from the contract electronically in accordance with paragraph. 4 item 2 above, the Seller will immediately send the Consumer an acknowledgement of receipt of the notice of withdrawal.
6. In order to meet the deadline for exercising the Right of Withdrawal, the Consumer must send a proper declaration of withdrawal, regardless of its form, before the expiration of the deadline indicated in paragraph. 2 above.
7. In a situation where the Consumer has purchased more than one Goods under one Order, withdrawal from the contract may apply to all purchased Goods or only some of them (at the Consumer’s choice), however, when the Goods were sold as a set, set or bundle withdrawal from the contract is possible with respect to the entire set, set or bundle.
8. In the case of effective exercise by the Consumer of the Right of Withdrawal, the contract shall be deemed not to have been concluded in whole (provided that the Consumer has decided to withdraw from the contract with respect to all the purchased Goods) or in part concerning the Goods from which the Customer has withdrawn from the contract of sale.
9. If the Consumer exercises the Right of Withdrawal, the refund of the payment for the Goods covered by the withdrawal, paid by the Consumer, will be made using the same method of payment used by the Customer in making the payment. Reimbursement of payments will be made immediately, no later than within 14 days from the date on which the Seller was informed of the Consumer’s exercise of the Right of Withdrawal. If the Consumer exercises the Right of Withdrawal from the sales contract for only some of the Goods covered by a given order, the Seller shall not be obliged to reimburse the Consumer for the cost of delivery of the goods to the Customer.
10. If the Consumer, at the stage of placing the order, has chosen other than the cheapest method of delivery of the Goods to the Customer (other than the cheapest available in the Store), the Seller shall not be obliged to reimburse the Consumer for the additional costs incurred on this account (i.e. costs exceeding the costs of the cheapest form of delivery available in the Store).
11. In the event of withdrawal from the Agreement for the sale of Goods, the Consumer is obliged to immediately return the Goods to the Seller, but no later than within 14 days from the day on which he effectively withdrew from the agreement, unless the trader offered to pick up the item himself. To meet the deadline it is sufficient to return (send) the item before the deadline. Return of Goods should be made to the address: CAT & CAT ALEKSANDRA ROBAK MARCIN ROBAK S.C. address: ul. Lublinek 26D, 93-469 Lodz;
12. The consumer shall bear the direct costs of returning the item referred to in paragraph. 11 above. The consumer is also liable for any diminution in the value of the item resulting from use beyond what is necessary to ascertain the nature, characteristics and functioning of the item. The Seller is not obliged to reimburse the Consumer for the costs associated with returning the Goods to the Seller.
13. In the case of an Agreement for the sale of Goods, the Seller may withhold reimbursement of payments received from the Consumer, referred to in paragraph. 9 above, until the Consumer receives back the Goods to which the withdrawal applies, or the Consumer provides proof of return, whichever event occurs first.
14. If the Consumer submits a statement of withdrawal from the contract beyond the time limits specified in this paragraph of the Terms and Conditions, the Seller will send the Consumer the Goods returned by the Consumer at the expense of the Client.
15. The right of withdrawal does not apply in the following cases:
    1. in the cases referred to in art. 38 of the Consumer Rights Act, including when the object of sale is an Item created to the Customer’s specifications or serving to meet the Customer’s individualized needs (e.g., an Item customized at the Customer’s request, including having an engraving ordered by the Customer);
    2. when an individual engaged in business activity has entered into a sales contract directly related to his business activity, and the contract was of a professional nature for that person arising in particular from the subject of his business activity, which is indicated in the entry in the Central Register and Information on Business Activity concerning the Entrepreneur in question.

§ 9. ADVERTISEMENTS

1. The Seller shall be liable to the Customer under the warranty for legal and physical defects of the sold thing under the principles set forth in the Civil Code (Article 556 and subsequent articles of the Civil Code), and in the case of the Customer who is a Consumer for the conformity of the Goods with the contract under the principles set forth in Chapter 5a of the Law on Consumer Rights.
2. If the Customer finds that the Goods purchased by him from the Seller are inconsistent with the Agreement (Consumer) or have physical or legal defects (Customer other than Consumer), and also if the Agreement has been performed by the Seller inconsistently with the provisions of law or the provisions of the Terms and Conditions, the Customer may file a complaint with the Seller in this regard.
3. Complaints should be addressed to the Seller through one of the following communication channels:
   1. In writing to the address of the Seller, i.e. CAT & CAT ALEKSANDRA ROBAK MARCIN ROBAK S.C., address: ul. Lublinek 26D, 93-469 Lodz;
   2. electronically to the Seller’s e-mail address, i.e. via email: kontakt@catandcat.eu.
4. In order to allow the Seller to consider a complaint about the Goods, the Customer should send or deliver to the Seller the Goods to which the complaint relates, together with proof of purchase. The goods should be sent or delivered to the address referred to in paragraph. 3(1) above.
5. In the case of a complaint about Goods by a Customer who is a Consumer, the Consumer shall make the Goods available to the seller along with proof of purchase. The Seller will collect the Goods under complaint from the Consumer at his own expense, for this purpose the Customer will choose one of the options offered by the Seller for collection of the advertised Goods (e.g. via courier or parcel machine).
6. The seller does not accept the so-called. “cash-on-delivery shipments” if this involves the need for the Administrator to provide a monetary service, and the Administrator did not order such a shipment or otherwise agree on its shipment with the sender.
7. In the content of the complaint, in order to enable its faster and more efficient processing, the Customer should indicate what the defect of the Goods or their non-compliance with the contract is, specify the date of occurrence or discovery of this defect or non-compliance, as well as include what he/she is demanding (i.e. whether to repair the Goods or replace them with new ones free of defects) and provide contact information for the purpose of processing the complaint and informing the Customer of the Seller’s position (i.e. e-mail address, mailing address and telephone number).
8. If the Seller finds any deficiencies in the complaint application, the Seller will call on the Customer to supplement them to the extent necessary to consider the complaint.
9. The Seller will consider the complaint and inform the Customer of its position within 14 days (fourteen days) of its receipt with the Goods. The Customer will receive information about the manner of processing the complaint and the Seller’s position in a form consistent with his preferences indicated in the complaint (e.g., to the e-mail address provided, in writing to the indicated mailing address, or in any other manner consistent with generally applicable law). If the Customer does not specify in the complaint application the form in which he wishes to receive the Seller’s response to the complaint, but indicates in the body of the application an e-mail address or makes a complaint application by e-mail, it is understood that he wishes to receive a response to the complaint by e-mail. If the Customer makes a claim by e-mail, the Seller will inform the Customer of receipt of the claim, confirm its receipt (by e-mail).
10. In the situation of deficiencies of the claim application, as referred to in paragraph. 8 above, the time for recognition of the complaint may be extended by the time necessary for the Customer to correct these deficiencies.
11. The Seller may refuse the request contained in the complaint to repair the Goods if it is impossible to carry it out or when, compared with the other possible way of dealing with the complaint (i.e., replacing the Goods with new, defect-free ones), repairing the Goods would entail excessive costs.
12. In the event that, as a result of a complaint filed by the Customer, the Seller decides to refund the price of the Goods to which the complaint relates, such refund shall be in the amount paid by the Customer for such Goods, in the same manner in which the Customer paid for the Goods, unless the Consumer agrees in advance to another form of price refund (without incurring any additional costs on this account by the Customer).

§ 10. COMPLAINTS REGARDING ELECTRONICALLY PROVIDED SERVICES

1. The Customer may report complaints to the Administrator in connection with the operation of the CAT&CAT Store and the provision of Services.
2. Reklamacje w zakresie, o którym mowa w ust. 1 powyżej, Klient może składać poprzez jeden z następujących kanałów komunikacji:
   1. In writing to the address of the Seller, i.e. CAT & CAT ALEKSANDRA ROBAK MARCIN ROBAK S.C., address: ul. Lublinek 26D, 93-469 Lodz;
   2. electronically to the Seller’s e-mail address, i.e. via email: kontakt@catandcat.eu.
3. In the complaint application, the Customer should indicate his/her name, mailing address, e-mail address and contact telephone number, as well as describe the problem to which the complaint relates, the date of its occurrence and the demand made by the Customer in connection with the problem.
4. The Administrator will consider the complaint within 14 days from the date of its receipt and will inform the Client of its position in this regard, in case it is not possible to consider the complaint within the above-mentioned period, the Administrator will inform the Client of this fact and indicate an approximate date for considering the complaint. The Customer should be informed that the complaint cannot be processed within the aforementioned 14-day period, calculated from the date of receipt of the complaint notification.
5. If the Administrator finds any deficiencies in the complaint application, it will call on the Client to supplement them to the extent necessary to process the complaint. In the situation referred to in the preceding sentence, the time for consideration of the complaint may be extended by the time necessary for the Customer to complete the deficiencies.
6. Any comments and questions related to the functioning of the CAT&CAT Store and Services provided through it by the Administrator, other than complaints, the User may direct to the Administrator’s e-mail address: kontakt@catandcat.eu.

§ 11. OUT-OF-COURT WAYS OF DEALING WITH COMPLAINTS AND CLAIMS (AMICABLE SETTLEMENT OF CONSUMER DISPUTES)

1. A customer who is a Consumer may also use out-of-court means of settling consumer disputes, which help resolve disputes between consumers and businesses.
2. Out-of-court ways of dealing with complaints and claims between Consumers and entrepreneurs (ways of amicable settlement of consumer disputes) include, in particular:
   1. filing a request for dispute resolution with a permanent amicable consumer court (details at: http://spsk.wiih.org.pl/index.php?id=102);
   2. Submission of a request for out-of-court dispute resolution to the Provincial Inspector of Trade Inspection having jurisdiction over the Seller’s place of business (in the case of CAT&CAT, details on the website of the Provincial Inspectorate of Trade Inspection in Lodz);
   3. Use the assistance of the district (city) Consumer Ombudsman or a social organization whose statutory tasks include consumer protection (such as the Consumer Federation, the Association of Polish Consumers);
   4. use of the ODR (Online Dispute Resolution) platform, available at: http://ec.europa.eu/consumers/odr, i.e. a platform for an online system for resolving disputes between consumers and businesses at the European Union level, serving as a one-stop shop for consumers and businesses seeking out-of-court resolution of disputes regarding contractual obligations arising from an online sales contract or service contract (for more information, visit the platform itself or the website of the Office of Competition and Consumer Protection).
3. Detailed information about the possibilities for the Consumer to use out-of-court ways of processing complaints and pursuing claims, as well as the rules of access to procedures in this regard, can be obtained from the website of the Office of Competition and Consumer Protection, at: https://www.uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php, as well as at the contact point for amicable resolution of consumer disputes, operating at the President of the Office of Competition and Consumer Protection (address: pl. Powstańców Warszawy 1, 00-950 Warsaw; telephone: 22 55 60 333, e-mail address: kontakt.adr@uokik.gov.pl).

§ 12. PERSONAL DATA

1. The Administrator, in connection with the operation of the CAT&CAT Shop, conclusion of Sales Agreements through it and the provision of Services, processes Users’ personal data, i.e. Is the Administrator of personal data. The Administrator processes Users’ personal data primarily for the purpose of entering into and performing the Contracts between him and the Customers referred to in the Regulations.
2. Each User whose personal data is processed by the Administrator has the right to the protection of his/her personal data and his/her privacy, to the extent specified by the RODO and the Data Protection Act
3. The Administrator, for statistical purposes and in order to ensure the highest quality of Services provided through the Store, uses information stored by the server on the Customer’s terminal device, which is then read each time the Customer’s web browser connects to the Administrator’s server (so-called “cookies”). Cookies also make it easier to browse the Store’s website during the User’s next visit. The User may decide which cookies and to what extent they will be stored on the User’s terminal device, among other things. by modifying the settings of the Internet browser you use (commonly used Internet browsers are: Mozilla Firefox, Internet Explorer, Google Chrome, Opera, Safari, Microsoft Edge). The default settings of web browsers allow the use of cookies and their storage on the Client’s terminal device.
4. The Administrator’s handling of personal data processed as part of the Store’s operations, including the principles of their protection, the scope and purposes of processing, as well as the rights of the persons to whom the aforementioned data pertains, is detailed in the Privacy Policy available on the Store’s website at: www.catandcat.eu/polityka-prywatnosci/.

§ 13. NEWSLETTER

1. As part of the Store, the User may take advantage of the free electronic mailing Service of a newsletter containing information about the activities of CAT&CAT and the Store, including products, promotions, events related to these activities (i.e. newsletter). The newsletter is periodically prepared by the Seller and distributed to e-mail addresses of Customers who have declared their willingness to receive it.
2. Conclusion of the contract for the provision of the Service referred to in paragraph. 1 above, can be done by Joining the newsletter, i.e. expressing the User’s willingness to receive the Newsletter, by indicating the Customer’s e-mail address to which the newsletter is to be sent, in the form intended for this purpose on the Store’s website and expressing the required consents in this regard, or by expressing consent to receive the Newsletter during the procedure for placing an Order in the Store, as well as during the Account registration procedure or within the Account (after its prior registration).
3. The Customer does not need to have an Account to receive the Newsletter.
4. The Administrator, upon receiving the Client’s consent to receive the Newsletter (regardless of the manner and place of its expression), will send to the Client’s e-mail address a confirmation of acceptance of a given User to the group of persons to whom the Newsletter will be sent.
5. Consent to receive the Newsletter is voluntary and can be revoked at any time without affecting the User’s ability to use the Store or the Account assigned to him/her.
6. The Newsletter service is provided by the Administrator to the Customer for an indefinite period of time. The User may at any time request to stop sending him the Newsletter or revoke the consent given in this regard, by using the corresponding functionality on the Store’s website, in the Newsletter or within the Account. The Customer may also opt out of receiving the Newsletter in other ways by contacting the Administrator (in the case of other contact, the effective submission of the request in the aforementioned regard will be subject to prior verification of the Customer’s identity).

§ 14. AMENDMENTS TO THE REGULATIONS

1. The Administrator reserves the right to make changes to the Regulations in the following cases:
   1. change the scope, form, functionality or manner of providing Services available through the CAT&CAT Store;
   2. introduction to the Administrator’s offer or withdrawal from this offer of individual Services;
   3. a change in generally applicable law, affecting the scope or manner in which the Administrator provides the Services;
   4. issuance of guidelines, recommendations, decisions, recommendations or court rulings or decisions of the state administration, affecting the mutual rights and obligations of the Administrator and Users;
   5. the need to improve the security or availability of the Services provided through the Store;
   6. identification by the Administrator of the need to clarify individual provisions of the Regulations;
   7. The need for changes related to technological advances.
2. The Administrator will inform the User about the planned changes to the Terms and Conditions via e-mail, to the e-mail address indicated during the registration of the Account and through a relevant announcement posted in the store, no later than 14 days before the planned change to the Terms and Conditions.
3. The User is entitled to object to the Administrator as to the planned changes to the Terms and Conditions and to terminate the contract for the provision of Services with immediate effect, prior to the date of the planned change to the Terms and Conditions.
4. If the User has not objected to the change of the Regulations to the Administrator, prior to the scheduled date of the change of the Regulations, the User shall be deemed to have agreed to the change of the Regulations as signaled by the Administrator.
5. In the event that the User objects to the Administrator to the planned changes to the Regulations, prior to the date of the planned change, but the User fails to terminate the agreement, the agreement shall be terminated on the day preceding the effective date of the proposed changes.
6. Amendments to the Terms and Conditions shall come into force on the date indicated by the Administrator in the notification of its intention to introduce them, which shall not be shorter than 14 days from the date of making the amended Terms and Conditions available on the Platform or informing the User electronically about the planned changes.
7. The User logging into the Account for the first time since the effective date of the amendments to the Terms and Conditions will be notified of their content.
8. Amendments to the Terms and Conditions do not affect the acquired rights of customers, which means, in particular, that orders placed by customers prior to the effective date of amendments to the Terms and Conditions are carried out in accordance with the provisions of the Terms and Conditions as previously accepted by the customer before placing a given order.

§ 15. FINAL PROVISIONS

1. The provisions of these Regulations are not intended to exclude or limit any of the rights of Consumers under the mandatory provisions of law, and any possible doubts should be interpreted in favor of the Consumer. In the event of any inconsistency between the provisions of these Regulations and the aforementioned regulations, the provisions of generally applicable law shall prevail and shall be applied. A consumer may not waive the rights granted to him under the Consumer Rights Law. Contract provisions that are less favorable to the Consumer than the provisions of the Consumer Rights Act or that violate good morals are null and void, and the provisions of the Consumer Rights Act shall apply in their place.
2. Any disputes between the Seller and the Customer who is a Consumer, are subject to resolution by a common court of competent jurisdiction according to the provisions of the Civil Code.
3. Any disputes between the Vendor and the Customer, who is not a Consumer, will be resolved by a common court with jurisdiction over the registered office of CAT&CAT.
4. In matters not regulated in the content of the Terms and Conditions, the provisions of Polish law, including the Civil Code, the Law on Consumer Rights and the Law on Provision of Electronic Services shall apply.